After taking the NoBS Training I was immediately able to have a difficult conversation with one of my Leads that I probably would have never approached in the past. It was awkward, it was frustrating, but I feel much better being able to say that I had the courage to speak up and request what I needed while simply sticking to the facts. It started off rocky, but I feel that we ended in a state of understanding. I am now feeling a lot more confident in my communication skills. Your workshop helped put things in a much more practical context that provided easier steps to put into action than I have ever experienced.